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Ordering and Returns

Returns – All of our products are made individually for you: They are all tailor made, custom-made and bespoke to your specifications for each order and for each item, we are working for you to your personalised commission.

Because of this personalised way of working, no refund can be issued unless there is a manufacturing fault, an incorrect item has been sent by us, or if your item has been damaged in transit. If you wish to return your item for a refund please contact us for a Returns Number and further details, at: hello@my-photo-prints.art

Please keep the original packaging that your print arrived in, as you will need to use it when returning your canvas.

If you enter any of your details or your order details incorrectly then you are liable for this and we cannot offer a refund for this reason. Please check your whole order carefully before sending it to us for production.

Returns Policy – Please read our returns policy.

Order cancellation – Rules differ in UK, EU and other countries. Usually orders go straight to the production stage and cannot be cancelled.